So today in the mail I received something from Unilever,
the company that makes Breyers ice cream.
There was the standard apology/thank you for bringing this to our attention letter, a booklet of coupons for different products and a coupon for a free carton of Breyers ice cream.
Although I was pretty bummed that there weren't any chocolate chips in my ice cream, I must say I am very impressed by the efficiency of their customer service! It took less than a week for them to respond to my complaint and make it right.
Which is not something you can say about a lot of companies these days....
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